Refund policy

Only products originally sold by DARK OWL ARCHERY LLC or an authorized distributor of DARK OWL ARCHERY LLC products will be considered for return to DARK OWL ARCHERY LLC. You must notify DARK OWL ARCHERY LLC of Your intent to return a product within 30 days of Your receipt of the product.  We will accept Your return for any reason other than damage to or destruction of the product for which You are responsible.  

DARK OWL ARCHERY LLC will provide you with a return shipping label if You are returning the product from inside the United States.  If you return a DARK OWL ARCHERY LLC product from outside the United States, You will be responsible for all costs associated with shipping the product back to DARK OWL ARCHERY LLC.  To be eligible for a refund, all products returned to DARK OWL ARCHERY LLC must be accompanied by proof of purchase.

Once your return is received and inspected, DARK OWL ARCHERY LLC will send you an email to notify you that we have received your returned item.  DARK OWL ARCHERY LLC will inspect the product and will notify you of the approval of Your refund. If Your refund is approved, Your refund will be processed, and a credit will automatically be applied to Your credit card or original method of payment, within 1-5 business days.

Please note that due to the custom nature of engraved scopes, we are unable to accept returns on these items. We kindly ask for your understanding, as each engraved scope is uniquely personalized to your specifications. We encourage you to double-check your engraving details before finalizing your order to ensure complete satisfaction with your purchase.

Gift cards and downloadable software products are also not eligible for return, refund, or exchange.